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Account Deletion Request
Business Cell App
To request deletion of your account and associated data from the Business Cell App, please follow these steps:
Step 1: Contact Us
Send an email to: ithelpdesk@prophetjerome.com
Step 2: Include Required Information
- Subject: "Account Deletion Request - Business Cell App"
- Your registered email address
- Your full name (as registered in the app)
- Reason for deletion (optional)
Step 3: Processing Time
We will process your deletion request within 90 days of receiving your email.
Data That Will Be Deleted:
- User profile information (name, email, phone number)
- Business directory listings (if you created any)
- Account credentials and login information
- Cell member assignments
- Personal preferences and settings
Data That May Be Retained:
- Audit logs (for security and compliance purposes)
- System logs (anonymized, for technical support)
- Legal compliance records (if required by law)
Contact Information
Email: ithelpdesk@prophetjerome.com
Response Time: We will acknowledge your request within 48 hours
Processing Time: Account deletion will be completed within 30 days
Alternative Contact Method
If you prefer, you can also contact your cell leader or church administrator to assist with the account deletion process.